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The Design of Everyday Things: Revised and Expanded Edition
Visual Systems

The Design of Everyday Things: Revised and Expanded Edition

Don Norman — 2013

This foundational text completely reframes how we interact with the world, arguing that human error is actually a design failure. Don Norman establishes the essential vocabulary of modern design—concepts like affordances, signifiers, and feedback—to explain why some products satisfy us while others frustrate us. It is the definitive guide to Human-Centered Design, teaching you how to bridge the gap between human psychology and technology to solve the right problems, rather than just treating symptoms.

ISBN
0465072992
ISBN 13
9780465072996
Pages
370
Reading time
15
Level
Beginner
Edition release date
05/11/2013

Notable Quotes

Two of the most important characteristics of good design are discoverability and understanding. Discoverability: Is it possible to even figure out what actions are possible and where and how to perform them? Understanding: What does it all mean? How is the product supposed to be used? What do all the different controls and settings mean?
Human error? No, bad design.
Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible, serving us without drawing attention to itself. Bad design, on the other hand, screams out its inadequacies, making itself very noticeable.
Rule of thumb: You can fix it now on the drafting board with an eraser or you can fix it later on the construction site with a sledgehammer.

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