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Designing for the Digital Age
Visual Systems

Designing for the Digital Age

Kim Goodwin — 2009

Kim Goodwin’s definitive handbook on the Goal-Directed Design method offers a rigorous, step-by-step process for creating digital products that people actually need and love. Moving beyond vague notions of "usability," Goodwin details how to conduct ethnographic research, create behavior-based personas, and use narrative scenarios to drive design decisions. This book provides the practical toolkit designers need to stop arguing over features and start solving human problems with precision and intent.

ISBN 13
978-0470229101
Pages
768
Reading time
20
Level
Advanced
Publisher
Wiley
Edition release date
03/03/2009
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Notable Quotes

Design is the craft of visualizing concrete solutions that serve human needs and goals within certain constraints.
Personas provide much of the value of having real users in the room, but without the drawbacks. Unlike real humans, personas don’t slow the process, start to think like members of the product team, or have idiosyncrasies such as a distaste for the color blue.
The design is only half of the problem. I don’t know any designers who got into the profession because they enjoy organizational politics... However, communication, collaboration, and consensus building with non-designers are essential to all but the most junior design production roles.
If you design for everyone, you design for no one.

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